Onsen Hot Pools 

All year round. Bookings essential

Originally opened in 2007, Onsen is proudly New Zealand owned and operated, offering a unique Kiwi twist to a Japanese bathing tradition.

Choose from the original or outdoor experience. The Original Onsen cedar lined hot tubs are for exclusive use, and come complete with a retractable roof and shower. These pools share adjoining walls and a retractable glass door. The Outdoor Onsen hot tubs are exclusive use pools, surrounded by planting to provide partial seclusion from fellow bathers. Each pool comes with its own changing cabin and shower so you can rinse off before and after your swim. Bookings essential. 24 hour cancellation policy.



For more info visit:

Onsen Hot Pools 


162 Arthurs Point Road
Arthurs Point


0508 UNWIND (869 463)




Be aware that it is set below the road on the cliffs overlooking the Shotover River, so the site is quite steep and the complex is spread over two levels. There is plenty of parking onsite but from there, it is approximately 100m down to the main building via a gently sloping gravel track. Once inside the complex, the lounge and day spa rooms are easily accessed on the main level and there is wheelchair access to the lower pool level and upper day spa area if required. Once in the pool rooms, the cedar tubs are accessed via a small flight of cedar stairs. If you have concerns about accessibility, please get in touch on info@onsen.co.nz or call on 03 442 5707.


Self-drive directions are available on the website. There is a complimentary shuttle service departing from central Queenstown. This service only operates for bookings that request transportation so please confirm this as part of your package at the time of booking.


The car park is located on the right hand side on entry. There is no parking for camper vans in the carpark, however there is roadside parking available for these larger vehicles. Please do not park in front of the Art Gallery.

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